Barbara and Madison,
I want to pass on the wonderful experience I had with It’s ‘Bout Time Upholstery. First of all Barbara thank you for your service and assistance on selecting our couch to include the leather add on that It’s ‘Bout Time did on the cushions. The first couple of years the little ones have thought the couch was made to jump on verse the novel idea of sitting or laying down on it. We had some stitching that came loose and Barbara was kind enough to direct me over to the company on Bel Red Rd.
My son ( Willie 3yrs old) arrived at the store around 11am and initially we where told it would be best to come back and pick up around 2pm, I munitioned that was going to be really tough for my schedule to include my wife having a function at the house tonight. I asked if I could wait .. her reply was let me see what I can do.. We were excited when 20 minutes later the cushion came out looking like new. I reached for my wallet and was her reply was there is “no charge”. I said thank you so very much and looked for a business card to follow up with. Along with mentioning we would be happy in the future to refer people their way to include any future work we needed.
Thank you again Barbara and Madison as you have won over the Martin family.
-Kelly